Dear buyers, It is important that you carefully read our policy, conditions, and process information. These guidelines will provide you with important information about your rights and obligations as a customer when making a purchase through us unless otherwise stated on our product pages or reader advertisements. We take every effort to fulfill orders in a timely and accurate manner, adhering to the specifications and timelines listed for each product. In the event that the seller is unable to ship the order due to circumstances beyond their control, the order will be cancelled and refunded. Should the order be delivered but subsequently cancelled due to product fault, delivery of the wrong product, or partial product, a refund will be processed. We strive to ensure that all of our customers are satisfied with their purchases and will do our best to resolve any issues that may arise. The order can be cancelled for a number of reasons, including but not limited to: the product or model being out of stock, inability to ship within the specified timeline, unavailability of service to the shipping address, or other reasons beyond the control of SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED. Post-shipment cancellations may also occur due to defects in the product that cannot be repaired or replaced by the seller, delivery of an incorrect product, shipping address issues, customer unavailability or refusal to accept delivery, and damage to products during transit. Customers are advised to exercise caution and not accept delivery of items with damaged or tampered packaging. Refunds are applicable in some cases. Customers are advised to carefully review the cancellation policy for additional details.

Please ensure that the product is covered under the seller's warranty before initiating a refund request. Refunds cannot be processed under the manufacturer's warranty. The refund will be initiated only after the product is received by the merchant. When returning a product, make sure to attach a note that includes your name, address, contact number, and order number. Also, describe the problem in your own words. Without this information, it will not be possible to process your refund or replacement. Please inform SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED's customer support team of the courier tracking number used for the return. Failure to do so will make the return ineligible for a refund. If any accessories (including freebies) were serviced along with the order, they must also be returned to avoid having the cost of the accessories deducted from the refund amount. Any tax charges levied are not eligible for a refund.

Please follow the steps below to initiate a refund or exchange request: Contact our customer care team either via email or call. Our customer care team will validate the request by checking timelines, product type, warranty terms, etc., and will then process the request for a refund or exchange. Obtain the return address from us. Properly pack the product and label it with the order number, return address, and your address. Carefully follow the packaging and return instructions provided by our customer care team when using courier services. Ensure that you share the tracking number with our customer care. The product must be returned undamaged (i.e. with no scratches, dents, etc.) in order for the order to be considered for a refund. Note: Please ensure that the product is packed properly before handing it over to the courier to avoid any damage during transit.

Please note that a refund may be denied if any of the following conditions apply: The product is damaged beyond repair, scratched, or incomplete as claimed by the seller. The return is made after the required deadline, or the issue was not reported during the warranty period. The returned order does not include all the accessories, including freebies, that were provided with the order.

Please take note that in the event of order cancellation, you will receive a refund based on the pay mode specified in the refund timelines as well as the shipping charges. Credit Card, Net Banking, Debit Card = 10 to 15 Days COD - Cash On Delivery, Demand draft/ Cheque = 10 to 15 Days However, it is important to note that SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED is not obligated to pay any penalty or compensation to the customer for the cancellation of any order due to the reasons mentioned above. Once we receive the returned product, we will proceed with the refund process. The mode of payment used for the order will determine the refund process. Refunds made through credit or debit cards will reflect in the next bank statement. Refund drafts will be issued under the billing name unless customers advise us otherwise. If the refund draft is lost by the customer, we will reissue it within 15 days after receiving an affidavit. If the name on the refund draft is incorrect, we will issue a new one within 15 days after receiving the original draft from the customer. If you do not see the refund in your account after the processing time for your payment method has passed, please contact our customer care for further assistance.

Information Collection When you visit our website without providing any personal information, we will still collect and store certain details about your visit, including your IP address, browser type, operating system, date and time of access, pages viewed, and the website you came from if you clicked on a link to reach our site. This information will be anonymous and not linked to your identity in any way. However, there may be instances where we will need to collect personally identifiable information from you or about you, such as when you fill out a contact form or request an auto lead from a dealer. This information may include your name, address, email address, phone number, and identification number. Use and Sharing of Information The protection of your personally-identifiable data is important to us. We will not sell your information without your consent unless specified in this Privacy Policy. The information we receive from or about you may be utilized by us or shared with our affiliates, dealers, vendors, agents, and other third parties. This is done to process your request, comply with laws and regulations, improve our website and services, conduct research, understand our customers' needs, develop new offerings, and inform you of new products and services that may interest you. We may also combine the information you provide us with other data available to us from internal or external sources to enhance your experience. We guarantee that we will not trade, sell, rent, or share your personal information with any of the third parties for reasons unknown. Cookies We may use "cookies" to improve your experience on our website. Cookies are small files sent from a web server and stored on your computer's hard drive, which allow us to recognize you when you visit our site again. Additionally, cookies help us track how you found our site. We take your privacy seriously and do not use cookies to store or transmit any personal information about you online. You have the option to accept or decline cookies. While most web browsers automatically accept cookies, you can adjust your browser settings to decline cookies if you prefer. However, please note that declining cookies may impact certain features of our site, rendering them unusable. Links Our website may contain links to other websites. Please note that our Privacy Policy does not apply to those sites, and we do not own or control them. Therefore, we are not responsible for their privacy practices, accuracy, or the content included on those sites. We encourage you to review the privacy statements of those websites before sharing any personal information with them. Security We take the protection of your privacy seriously and adhere to relevant privacy laws. To ensure the safety of your information throughout its life cycle in our systems, we utilize established security procedures and industry-approved physical, electronic, and procedural safeguards. We store sensitive data in encrypted form to further secure it. Once sensitive data is no longer required, it is immediately discarded or re-encrypted. Our web services are hosted in data centers that undergo regular audits, and access to data processing servers is tightly controlled. These data centers are monitored 24/7 through recorded and live video feeds, staffed by security personnel, and utilize biometrics to prevent unauthorized access, all contributing to secure hosting. Changes to this Privacy Policy Please note that we may make changes to this policy in the future. Any updates will be reflected on our website's Privacy Policy page. Trademark Legal Notice We would like to make it clear that all product names, logos, and brands mentioned on our website are the property of their respective owners. The use of these names, logos, and brands is solely for identification purposes. We do not claim any endorsement or affiliation with these companies, products, or services. Questions If you have any questions about our Privacy Policy, please contact us to ask your questions at our customer care.

Welcome to SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED. By using or accessing the services provided by us or any of our affiliates, you agree to comply with the following terms and conditions. If you visit, shop, or browse our website, you also agree to these conditions. Please review these terms and conditions carefully. Whenever you use any current or future services provided by SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED or any of its affiliates, whether or not they are included in our website, you are bound by these terms and conditions as well as any specific guidelines or requirements applicable to that particular service or business. Privacy Policy Please review our Privacy Policy, which also governs your visit to SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED, to fully understand our practices. The terms and conditions apply to all purchases and are legally binding When you place an order to purchase our products, it will be considered an offer made by you. We reserve the right to accept your offer by sending you an email confirmation or a mobile confirmation. Please note that our acceptance of your offer is dependent upon your agreement to the terms and conditions of sale mentioned here. No other terms and conditions will be applicable. Electronic Communication When you visit SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED or send us e-mails, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication is in writing. Prices The prices listed on the SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED’s website may change without prior notice. The prices applicable at the time of placing an order will be considered. The prices mentioned on the website are inclusive of all taxes and charges. If any extra charges or taxes apply, they will be clearly specified on the website. Payment Before we ship your order, we require full payment unless you have selected Cash on Delivery (COD) as your payment method. You may pay by cheque, cash, draft, net-banking, credit card, debit card, cash card, or mobile payments. We also offer an EMI facility for your convenience. Shipping and Handling After you place an order, we will take care of shipping the products to you. Please note that any shipping schedules we provide are estimates and not guarantees. We are not responsible for any delays in the shipment. Once the product is delivered to you, you will be responsible for any loss or damage to the product. If for any reason we are unable to arrange for a return shipment of a product through our logistics partners, we may ask you to use an available courier service to return the product to us. Return of Products If the products you received are damaged during transit, defective, wrongly delivered, wrong product, incomplete package, or have any other discrepancies, we will accept their return, provided that you inform us about such issues within 72 hours of receiving the products. However, please note that the products must be returned in their original condition. Changes and Cancellation Once an order is accepted, any modifications to the items, quantity or specifications will be reflected in the updated order details. All sales are considered final, although item cancellations and quantity reductions can be made prior to shipment. Please note that we reserve the right to cancel any accepted order without liability in the event that our credit department does not approve your credit or if issues arise with the payment method chosen by you. License and Website access General: SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED grants you a limited license to access and make personal use of this website and its content, and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED. No license for commercial sale: This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools. No reproduction: This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without the express written consent of SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED. No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED and its affiliates without express written consent. Metatags: You may not use any metatags or any other 'hidden text' utilizing SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED's name or trademarks without the express written consent of SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED. Any unauthorized use terminates the permission or license granted by SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED. Your Account Account Protection: By using this website, you acknowledge and agree to take responsibility for maintaining the confidentiality of your account and password. You must also restrict access to your computer and accept responsibility for any and all activities that occur under your account or password. More information regarding the website's privacy policy can be found there. Use by Minors: While SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED offers products suitable for children, it only sells to adults. If you are under the age of 18, you may only use SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED with the involvement of a parent or legal guardian. SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED and its affiliates retain the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion. Additional details regarding the website's privacy policy are available there. Reviews, Comments, Communications, and other content Nature of Content: Visitors to SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED are permitted to post reviews, comments, and other content, as well as send e-cards and other communications, and submit suggestions, ideas, comments, questions, or other information. However, the content must not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise harmful to third parties. Additionally, the content must not consist of or contain software viruses, political campaigning, commercial solicitation, mass mailing, or any form of spam. False Information: It is prohibited to use a false email address, impersonate any person or entity, or mislead others as to the origin of any card or content. SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED reserves the right to remove or edit such content, although it does not regularly review all posted content. Rights Granted: By posting content or submitting material, you grant SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED and its affiliate sites also have the right to use the name that you submit in connection with such content if they choose to do so. Right Owned: You represent and warrant that you own or control all of the rights to the content that you post and that the content is accurate and does not violate this policy or cause harm to any person or entity. You also agree to indemnify SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED or its affiliates for any claims resulting from the content you supply. SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED has the right but not the obligation to monitor, edit, or remove any activity or content, and assumes no liability for any content posted by you or any third party. Risk of Loss When you purchase any item from SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED, it is done under the shipment contract. This implies that the responsibility of loss and ownership of the item is transferred to you once the product is delivered. Product Description SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED and its affiliates strive to provide accurate and comprehensive information on their website. However, SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED does not guarantee the accuracy, completeness, reliability, or currency of the product descriptions or any other content on its site. In the event that a product offered by SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED is not as described, the customer may return the unused product for a refund. Site Policies, Modification, and Severability Please take a moment to review our other policies. We may modify our website, policies, and Terms and Conditions at any time, without prior notice. If any part of these conditions is considered invalid, void, or unenforceable, it will be considered separate from the remaining conditions, which will remain valid and enforceable. Intellectual Property Rights The content available on this site, including but not limited to text, graphics, logos, button icons, audio clips, digital downloads, data compilations, and software, is the property of SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED or its affiliate sites and is protected by Indian Copyright law. The compilation of all content on this site is exclusively owned by SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED and is protected by Indian Copyright law. Any software used on this site is the property of SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED and is also protected under Indian Copyright law. Trademarks Protected Marks: The SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED website contains registered trademarks, including the SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED logo and other product names, which are the property of SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED and protected by trademark laws. Protected Graphics: The graphics, logos, page headers, button icons, scripts, and service names on the SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED website are also protected by trademark and trade dress laws as the exclusive property of SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED. These trademarks and trade dress may not be used in connection with any product or service that is not offered by SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED. Any other trademarks appearing on the SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED website that are not owned by SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED or its affiliates are the property of their respective owners, who may or may not be affiliated with, connected to, or associated with SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED or its affiliates. Governing Law and Jurisdiction This website's terms and conditions will be interpreted in accordance with Indian laws. Any disputes or matters related to these terms and conditions or any other conditions on this website will be handled exclusively by the competent courts in Mumbai, Maharashtra, and all other courts will be excluded. Disclaimer of warranties and Limitation of Liability THIS SITE IS PROVIDED BY ‘SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED’ ON AN "AS IS" AND "AS AVAILABLE" BASIS. ‘SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED’ MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ‘SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED’ DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ‘SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED’ DOES NOT WARRANT THAT THE SITE, ITS SERVERS, OR EMAIL SENT FROM ‘SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED’ ARE FREE OF VIRUS OR OTHER HARMFUL COMPONENTS. ‘SYNERGY CARTRIDGE EXPERTS PRIVATE LIMITED’ WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.